Privacy Policy
Data Controller: Printzy [“Print & Vibe Ltd.”]
Registered Address: Farndon Road, Birmingham, B8 3HS, United Kingdom
Website: https://printzy.ro/
Effective Date: 08 October 2025
Data Protection Officer (DPO):
For any questions, concerns, or to exercise your legal rights regarding your personal data, please contact our responsible person:
Name: Florin Urszuly
Correspondence Address: Farndon Road, Birmingham, B8 3HS, United Kingdom
E-mail: gdpr@printzy.ro
Phone: (+44) 7388 550 313
1. Introduction
The privacy of your personal data is a priority for Print & Vibe. This document is intended to inform you correctly and transparently about the processing of your personal data when you use our website, https://printzy.ro/.
2. Categories of Personal Data Processed
We collect the following personal data directly from you, through the forms on the site (account creation, placing an order, etc.):
- First and last name
- E-mail address
- Phone number
- Delivery/billing address
3. Purposes and Legal Bases of Processing
Your data is processed for the following purposes, based on clear legal grounds, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:
| Purpose of Processing | Data Used | Legal Basis (per Art. 6 UK GDPR) |
| Creating and managing the user account on printzy.ro | Name, e-mail | Performance of a contract (lit. b) – acceptance of the site’s Terms and Conditions. |
| Processing orders, including taking, validating, shipping, and invoicing them. | Name, phone, e-mail, address | Performance of a contract (lit. b) – the distance sale-purchase contract. |
| Fulfilling legal obligations, such as those related to tax and archiving. | Name, address (on invoice) | A legal obligation (lit. c) – in accordance with UK tax and accounting law. |
| Resolving disputes, cancellations, or other issues of any nature related to an order. | Name, phone, e-mail, address | Legitimate interest (lit. f) – to defend our rights in the event of a dispute. |
| Providing support services and responding to your questions. | Name, phone, e-mail | Legitimate interest (lit. f) – to provide a quality customer experience. |
| Processing card payments. | Card details (processed by a third party) | Performance of a contract (lit. b). Note: Print & Vibe does not store your card details; they are securely transmitted directly to the payment processor. |
| Collecting feedback and publishing reviews about products/services. | Name/Nickname | Legitimate interest (lit. f) – to improve our services. |
| Ensuring site security and protecting against fraud. | IP address, browsing data | Legitimate interest (lit. f) – to protect the online platform. |
| Marketing communications (Newsletter). | E-mail address, name | Consent (lit. a) – given by checking the specific box upon account creation or subscription. |
4. Data Storage Duration
Your personal data is stored as follows:
- User account data is stored for the entire period the account exists. You can request the deletion of your account at any time.
- Order and invoice data will be stored according to the legislation in force, particularly financial-accounting law (e.g., 6 years from the end of the last financial year for UK tax purposes). This data will be retained even after the user account is deleted.
- Data collected for marketing (newsletter) purposes is kept until you withdraw your consent, which can be done at any time from your user account or by contacting us.
5. Data Recipients (Who we disclose data to)
To fulfill our obligations, we may disclose your data to trusted partners:
- Courier service providers, for the delivery of your orders.
- Online payment processors, to secure and complete card transactions.
- IT service providers (hosting, maintenance), who ensure the functioning of the site.
- Our accounting firm, for the management of fiscal documents.
- Public authorities, at their request and only as required by law (e.g., HMRC, Trading Standards).
We do not sell or rent your data to third parties. We do not transfer your data outside the United Kingdom (UK) or the European Economic Area (EEA).
6. Your Rights
Under the UK GDPR, you have the following rights:
- The right to access: You can request confirmation as to whether or not your data is being processed by us and receive a copy of it.
- The right to rectification: You can request the correction of any inaccurate personal data.
- The right to erasure (“the right to be forgotten”): You can request the deletion of your data, except in cases where we are legally obliged to retain it.
- The right to restrict processing: You can request to limit how we use your data.
- The right to data portability: You can request to receive your data in a structured format and transmit it to another controller.
- The right to object: You can object at any time to the processing of your data for direct marketing purposes.
- The right to withdraw consent for processing based on consent (e.g., newsletter).
- The right to lodge a complaint with the supervisory authority: the Information Commissioner’s Office (ICO) (www.ico.org.uk).
To exercise these rights, please send a written, dated, and signed request to the contact details of our Data Protection Officer mentioned at the beginning of this document.
7. Updates to the Privacy Policy
This Privacy Policy may be subject to change. Any updates will be published on this page, and in the case of significant changes, we will notify you by e-mail.